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Faizan
Quality control is a matter of checking and re-checking various components in the manufacturing and marketing process to ensure the product or service being provided is satisfactory and safe for all involved. There are methods used for quality control based on the industry and also the company structure.
Quality Assurance
Quality assurance is a basic method of quality control, used in multiple industries including call centers (when you call an automated system and it states your call may be recorded for quality assurance). Individuals are listening to the call to ensure you receive the best service. During manufacturing of vehicles and other items, there may be inspectors who test the product to ensure it meets a certain standard for the company. Also, companies also test all the individual components that make up the individual product or service for quality and satisfaction.
Product Testing
Product testing usually includes purposely breaking or damaging a product to see how well it holds up. An example of this is when brand-new cars are put under rigorous crash tests to determine how safe and effective they are before selling them to customers. Pharmaceutical industries test and retest drugs before the U.S. Food and Drug Administration states they are safe for human consumption. Another testing option is to use a product multiple times and place it under extreme circumstances and conditions until it fails, in order to see how it holds up; this is failure testing.
Total Quality Control
The marketing department or finance departments within a firm may notice a dip in sales or a decrease in stock price. As a result, the company might test every department or product component to find out if the quality has depleted, which may explain the decrease in sales or consumer demand.
Customer Feedback
Consumers use the product or service and can provide input. Focus groups, surveys and test subjects may be necessary to determine if there are any problems with the item that the company can correct. Client input and suggestions exist in virtually any industry including entertainment (video games and movies), vehicles and appliances.
Quality Assurance
Quality assurance is a basic method of quality control, used in multiple industries including call centers (when you call an automated system and it states your call may be recorded for quality assurance). Individuals are listening to the call to ensure you receive the best service. During manufacturing of vehicles and other items, there may be inspectors who test the product to ensure it meets a certain standard for the company. Also, companies also test all the individual components that make up the individual product or service for quality and satisfaction.
Product Testing
Product testing usually includes purposely breaking or damaging a product to see how well it holds up. An example of this is when brand-new cars are put under rigorous crash tests to determine how safe and effective they are before selling them to customers. Pharmaceutical industries test and retest drugs before the U.S. Food and Drug Administration states they are safe for human consumption. Another testing option is to use a product multiple times and place it under extreme circumstances and conditions until it fails, in order to see how it holds up; this is failure testing.
Total Quality Control
The marketing department or finance departments within a firm may notice a dip in sales or a decrease in stock price. As a result, the company might test every department or product component to find out if the quality has depleted, which may explain the decrease in sales or consumer demand.
Customer Feedback
Consumers use the product or service and can provide input. Focus groups, surveys and test subjects may be necessary to determine if there are any problems with the item that the company can correct. Client input and suggestions exist in virtually any industry including entertainment (video games and movies), vehicles and appliances.
Posted in: Products & Brands
