A quick Google search usually provides the resources you need when looking for information online. Occasionally, however, Google may block your search request. Google does this to prevent automated requests generated by spyware and viruses from accessing its search features through your computer. Instead of search results, Google directs you to an error page. A simple workaround is available that will restore your ability to use Google's search engine.
Delete your browser's cookies. Instructions for deleting cookies vary depending on the browser you use. Specific instructions for your particular browser can be found on the Aboutcookies.org website. To determine your browser's version number, select "Help" or "About" on your browser toolbar.
Scan your computer for viruses. Follow your antivirus software's recommendations to remove the viruses, if any are found.
Scan your computer for spyware. Follow your software's recommendations to remove any spyware found on your computer.
Reboot your computer.
Open your Web browser and repeat the search that caused the error.
Call your Internet Service Provider if Google still returns an error in response to your search. Ask if any other users on the network are experiencing the same issues and troubleshoot with technical support to restore access to Google search.
Contact Google using the form provided on the help page listed in the resources. If the error is being reported by mistake, Google will work to restore your access to search.
Delete your browser's cookies. Instructions for deleting cookies vary depending on the browser you use. Specific instructions for your particular browser can be found on the Aboutcookies.org website. To determine your browser's version number, select "Help" or "About" on your browser toolbar.
Scan your computer for viruses. Follow your antivirus software's recommendations to remove the viruses, if any are found.
Scan your computer for spyware. Follow your software's recommendations to remove any spyware found on your computer.
Reboot your computer.
Open your Web browser and repeat the search that caused the error.
Call your Internet Service Provider if Google still returns an error in response to your search. Ask if any other users on the network are experiencing the same issues and troubleshoot with technical support to restore access to Google search.
Contact Google using the form provided on the help page listed in the resources. If the error is being reported by mistake, Google will work to restore your access to search.