02:21
Faizan
A domain name server, or DNS, error is one of the error messages you may encounter if you experience trouble signing in to Gmail. DNS errors can indicate a wide range of Internet connection problems, so determine the cause and scope of the DNS error in order to resume accessing your Gmail account.
What DNS Means
DNS stands for Domain Name Server, which is a numeric sequence that represents what Web users see as a URL Web address. DNS values exist not only for websites you visit, but also for the Internet Service Provider, or ISP, you use to connect to the Internet. A DNS error may relate to Gmail only or to your ISP's DNS, so load another website to see whether the error is specific to Gmail.
Modem Errors
If multiple websites give you a DNS error, an issue exists within your Internet connection itself. The first step you take in resolving such an error is to reset your modem or router. To do this, press the "Reset button" on the back of the device and hold it down for 5 to 10 seconds, then wait for the modem to come back on. Re-connect the computer to the network if it doesn't happen automatically, then try to load the website again.
Browser Cache
Another reason for a DNS error is if your browser's cache, a directory where it stores copies of Web pages to help them load faster, is full. This is particularly common if you previously experienced an error, because your browser would have placed the version of the page with the error in its cache. Clear your browser's cache from its Settings menu, then attempt to re-load Gmail and log in again.
Manually Changing DNS
If resetting the modem and clearing the cache do not solve the error, a problem may exist with the DNS address you use to connect to the Internet. By default, the DNS address automatically changes to reflect the ISP for the modem or router you use, so if a DNS error exists in your location, you need to manually set a new DNS to overcome the problem. After you have accessed the Windows Internet Protocol (TCP/IP) Properties menu, paste in a new DNS address. Free, public examples include Google's public DNS addresses, 8.8.8.8 and 4.4.4.4, and OpenDNS, which is 208.67.222.222.
What DNS Means
DNS stands for Domain Name Server, which is a numeric sequence that represents what Web users see as a URL Web address. DNS values exist not only for websites you visit, but also for the Internet Service Provider, or ISP, you use to connect to the Internet. A DNS error may relate to Gmail only or to your ISP's DNS, so load another website to see whether the error is specific to Gmail.
Modem Errors
If multiple websites give you a DNS error, an issue exists within your Internet connection itself. The first step you take in resolving such an error is to reset your modem or router. To do this, press the "Reset button" on the back of the device and hold it down for 5 to 10 seconds, then wait for the modem to come back on. Re-connect the computer to the network if it doesn't happen automatically, then try to load the website again.
Browser Cache
Another reason for a DNS error is if your browser's cache, a directory where it stores copies of Web pages to help them load faster, is full. This is particularly common if you previously experienced an error, because your browser would have placed the version of the page with the error in its cache. Clear your browser's cache from its Settings menu, then attempt to re-load Gmail and log in again.
Manually Changing DNS
If resetting the modem and clearing the cache do not solve the error, a problem may exist with the DNS address you use to connect to the Internet. By default, the DNS address automatically changes to reflect the ISP for the modem or router you use, so if a DNS error exists in your location, you need to manually set a new DNS to overcome the problem. After you have accessed the Windows Internet Protocol (TCP/IP) Properties menu, paste in a new DNS address. Free, public examples include Google's public DNS addresses, 8.8.8.8 and 4.4.4.4, and OpenDNS, which is 208.67.222.222.
Posted in: gmail
