22:47
Faizan
There was a time when "cheap" used to be synonymous with "lousy" or "inadequate" in the minds of customers, but not in the case of a cheap courier service. Thanks to advancements in information technology, a courier service became more affordable for their clients. The shipping company can cut their expenses in operations, such as in processing and in waste management among others. The truth is, faster processing of information saves the customer time in filling up the required forms, reduces the errors in shipping information, and allows for immediate checking of a particular shipment's contents and travel routes.
Moreover, the advantage of going paperless in the shipping industry affects multiple areas of business operations. According to Rebecca Bradwell's thesis, "The Economics of Going Paperless: The Case of Container Freight Company", the potential benefits of paperless operations include the following:
- Better customer service
- Environmental benefits
- Reduce direct operating costs
- Provide 24/7 document access
- Equipment purchase/lease savings
- Reduce storage space
In addition, there's an increase in telecommuting opportunities for both the shipping company and the customer when they use cheap courier services. Because of 24/7 online access to the shipping documents, courier personnel may use a WiFi-enabled tablet to check the specifics of the customer's shipping info, including the delivery address, and verify the contents of the shipment. Similarly, a customer with a small-sized retail business doesn't have to be in the office to receive the shipment and add the contents to their inventory. All the necessary information is already included in the bill of lading, specifically the itemized costs.
Most cheap courier service providers assure their customers that they deliver anywhere, even to remote areas not located on an ordinary map. This level of customer service is possible because of technology, which brings about lesser costs in delivery services. If the company were to deliver without aid of a navigation system, such as a GPS, then the delivery van or truck would have spend more gas just going around town and asking for directions to someone's house.
In effect, the use of technology in the freight and logistics industry is far more advantageous for both the shippers and their customers in the long term. Not only does it preserve the environment's natural resources, it also provides opportunities for decreasing operational costs, thereby reducing market prices for services, and increases the flexibility and mobility of doing business. Small to medium businesses have better chances of surviving a competitive market when they have the support of a robust and technology-driven shipping industry.
Moreover, the advantage of going paperless in the shipping industry affects multiple areas of business operations. According to Rebecca Bradwell's thesis, "The Economics of Going Paperless: The Case of Container Freight Company", the potential benefits of paperless operations include the following:
- Better customer service
- Environmental benefits
- Reduce direct operating costs
- Provide 24/7 document access
- Equipment purchase/lease savings
- Reduce storage space
In addition, there's an increase in telecommuting opportunities for both the shipping company and the customer when they use cheap courier services. Because of 24/7 online access to the shipping documents, courier personnel may use a WiFi-enabled tablet to check the specifics of the customer's shipping info, including the delivery address, and verify the contents of the shipment. Similarly, a customer with a small-sized retail business doesn't have to be in the office to receive the shipment and add the contents to their inventory. All the necessary information is already included in the bill of lading, specifically the itemized costs.
Most cheap courier service providers assure their customers that they deliver anywhere, even to remote areas not located on an ordinary map. This level of customer service is possible because of technology, which brings about lesser costs in delivery services. If the company were to deliver without aid of a navigation system, such as a GPS, then the delivery van or truck would have spend more gas just going around town and asking for directions to someone's house.
In effect, the use of technology in the freight and logistics industry is far more advantageous for both the shippers and their customers in the long term. Not only does it preserve the environment's natural resources, it also provides opportunities for decreasing operational costs, thereby reducing market prices for services, and increases the flexibility and mobility of doing business. Small to medium businesses have better chances of surviving a competitive market when they have the support of a robust and technology-driven shipping industry.
Posted in: business
