01:58
Faizan
Always make your client feel important. This is very, very important. You should always, always make all your clients feel like they are your most important client.
It doesn't matter how big or small the job, make every client feel like they are number 1.
A client who feels important will be a super, great client. He will:
1. Keep using you over and over again.
2. He'll never look for a different seller of whatever it is that you are selling
3. He'll refer you to lots of new clients.
4. He'll rarely complain about anything.
If clients are thrilled with you, they'll let the little mistakes pass. They realize that no matter how good you are there are always some mess-ups. Clients who feel important are much less likely to hold anything against you.
How do you make a client feel important?:
1. Respond to their calls, questions, whatever immediately. Don't make people wait, answer their questions that day or at the latest the next day.
2. Always treat your clients with respect.
It doesn't matter how big or small the job, make every client feel like they are number 1.
A client who feels important will be a super, great client. He will:
1. Keep using you over and over again.
2. He'll never look for a different seller of whatever it is that you are selling
3. He'll refer you to lots of new clients.
4. He'll rarely complain about anything.
If clients are thrilled with you, they'll let the little mistakes pass. They realize that no matter how good you are there are always some mess-ups. Clients who feel important are much less likely to hold anything against you.
How do you make a client feel important?:
1. Respond to their calls, questions, whatever immediately. Don't make people wait, answer their questions that day or at the latest the next day.
2. Always treat your clients with respect.
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