Monday, 3 September 2018

Conflict Management

"Managers play an important role in creating environment within which individuals either thrive or disengage. What have been your experiences and what have you learnt about developing the former and avoiding the latter?"

Manager is the person who has employees, who reacts to change, who has good ideas, who communicate with and controls groups as well as conflicts. At a glance, manager is the person who manages everything towards positive for the organization. Manager has to be acted as a leader in one hand as well as follower in other hand. Although it is controversial but this is true.

Manager's one of the best responsibilities is to create environment in which individuals can thrive themselves in spite of disengaging. But this environment creation is not an easy task. This challenge requires a few strong qualities such as knowledge, expertise as well as which can create positive exuberance among the individuals.

The above criteria cannot be achieved in a day. This is adopted day by day within the organization. I am continuing my job in a reputed pharmaceuticals company in our country as an executive, production in since February, 2008. I have completed graduation in Pharmacy (B.Pharm) and post graduation in Pharmaceutical science.

Here I want to share my experience and development skills what I have achieved through my knowledge, cerebration and job activities. Nearly two years ago in my organization we found strong grievance among the employees (non management level) and lack of motivation. They did not find interest to their job due to some policies, facilities, systems and behavior of management with them. As a result productivity decreased remarkably. When the situation was going in worse condition, we (management level) noticed it and arranged a general meeting among us. We tried to find out the root cause as well as their demand also. Then I had taken some strategies for betterment the situation.

Relationship and commanding nature: Few days we noticed that my colleagues behave very roughly without any reason and always commanded them without showing any empathy towards them. I started to build good relationship with them through behavior and active involvement in work with them. I always tried to care of them, share personal sorrows and peace with them, discuss family issues and tried to solve them by dint of proper suggestions. Active involvement helped me to monitor and supervise them properly. Few days later I noticed that they feel free to communicate with me and getting pleasure when they work with me and doing their task spontaneously. This elated me in a great way for further advancement.

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