When attempting to sign into your email account, you may find you no longer remember the correct password to access the information. Thankfully, the email account has a few safeguards to help grant you access and remind you of your password. When you first opened the account, you should have been asked several questions and answers only you might know (such as the name of your first pet or what street you grew up on). These questions are used to help you retrieve the email password.
Open the Internet browser and navigate to your email provider's website.
Click the "Can't remember password" option.
Type in the user name and choose "Submit." The email provider scans for your account and then brings up the safety questions you selected when starting the account.
Type in the answers exactly as you did before (correct spelling and same capitalization). Click "Submit" and the email provider connects you to your email account and shows you your account password for future use. You may want to write the password down to prevent any further issues with logging onto the account.
Open the Internet browser and navigate to your email provider's website.
Click the "Can't remember password" option.
Type in the user name and choose "Submit." The email provider scans for your account and then brings up the safety questions you selected when starting the account.
Type in the answers exactly as you did before (correct spelling and same capitalization). Click "Submit" and the email provider connects you to your email account and shows you your account password for future use. You may want to write the password down to prevent any further issues with logging onto the account.