When your email account fills up, it becomes a real hassle. You won't be able to receive new messages, and you may not be able to send messages out, depending on which email service you use. When this happens, you should delete some messages to free up disk space on your email provider’s mail server. However, you might have to do more than just empty your inbox. Most accounts have other folders besides the inbox that can also fill up with messages. It helps to check these out.
Spam
Some of the email you receive never reaches your inbox. Instead, your email service automatically filters it out as spam. You may have hundreds or thousands of spam emails in your spam mail folder. Some email services apply the contents of your spam folder against your total account disk usage limit. Look in your spam folder and permanently delete all the spam inside it.
Trash
Many times, people delete an email that they later wish they hadn’t. In response, email service providers introduced trash folders. If you delete an email, it isn't permanently erased. Instead, it moves into a special trash folder. The trash folder stores your deleted emails for a time and permanently deletes them once they reach a certain age. If you have just deleted everything in your inbox, all of those messages may still be taking up space in your trash folder. As with spam folders, some email services count the contents of your trash folder against your disk usage limit.
Sent Messages
When you send a message, most email services save a copy of it in your sent messages folder so that you can refer to it later. All email services apply the contents of your sent messages folder against your disk usage limit, so go into that folder and delete anything that you don’t need to be able to reference later. Remember to clear your trash folder out afterwards.
Archived Email
Some email services offer email archiving to help you clear out your inbox without having to delete messages. If your email account uses archiving, your inbox might look empty even though your account still has hundreds or thousands of archived emails. Check for a folder with a name like “archived messages” or “all messages” to see if you have any large, previously unknown deposits of emails hiding out there.
Spam
Some of the email you receive never reaches your inbox. Instead, your email service automatically filters it out as spam. You may have hundreds or thousands of spam emails in your spam mail folder. Some email services apply the contents of your spam folder against your total account disk usage limit. Look in your spam folder and permanently delete all the spam inside it.
Trash
Many times, people delete an email that they later wish they hadn’t. In response, email service providers introduced trash folders. If you delete an email, it isn't permanently erased. Instead, it moves into a special trash folder. The trash folder stores your deleted emails for a time and permanently deletes them once they reach a certain age. If you have just deleted everything in your inbox, all of those messages may still be taking up space in your trash folder. As with spam folders, some email services count the contents of your trash folder against your disk usage limit.
Sent Messages
When you send a message, most email services save a copy of it in your sent messages folder so that you can refer to it later. All email services apply the contents of your sent messages folder against your disk usage limit, so go into that folder and delete anything that you don’t need to be able to reference later. Remember to clear your trash folder out afterwards.
Archived Email
Some email services offer email archiving to help you clear out your inbox without having to delete messages. If your email account uses archiving, your inbox might look empty even though your account still has hundreds or thousands of archived emails. Check for a folder with a name like “archived messages” or “all messages” to see if you have any large, previously unknown deposits of emails hiding out there.