23:01
Faizan
Have you encountered clients who ask you to "just throw in" that one more thing... habitually? You think it's not a big deal, you want to be "nice" and of course, you don't want to "offend" a client. But on the other hand, you feel like you are "being taken advantage of" and the constant giving without being properly acknowledged or compensated just doesn't sit right.
I know, it's a tough call... especially if you are in the "helping profession" (with a natural tendency to help!) and/or are the "sensitive" type.
Hmmm, between a rock and a hard place? Not really, there is a way out so you can uphold your boundary and integrity without sounding remotely like a jerk. It involves me whipping out my 10-year project management chops to show you some soulful scoping.
Before the nuts-and-bolts, let's get over a misconception:
Scoping Is Not Nickel-and-Diming
Having a clear and defined scope allows you and your clients to understand how to act and what to expect in your working relationship. If something is out of scope and you say "no" or ask for additional compensation - there is no hard feeling or weird energy.
A clear scope helps you protect your boundaries with integrity. And it's not just for you.
If you spend you time and energy doing "extra" work for one single client without being fairly compensated, you are unable to devote your attention to clients who are actually paying you for your work. The quality of your work suffers, and how is it fair to those clients who are actually paying you for your work and respect your boundary?
Also consider this: if you keep "throwing things in" without being compensated, you will get resentful about your work and this energy will poison your business and relationship with your other clients.
Scoping Is Not Rocket Science
Sure, I used to bang out 50-page scope documents on a weekly basis for projects worth hundreds of thousands of dollars. But you don't have to do that.
I know, it's a tough call... especially if you are in the "helping profession" (with a natural tendency to help!) and/or are the "sensitive" type.
Hmmm, between a rock and a hard place? Not really, there is a way out so you can uphold your boundary and integrity without sounding remotely like a jerk. It involves me whipping out my 10-year project management chops to show you some soulful scoping.
Before the nuts-and-bolts, let's get over a misconception:
Scoping Is Not Nickel-and-Diming
Having a clear and defined scope allows you and your clients to understand how to act and what to expect in your working relationship. If something is out of scope and you say "no" or ask for additional compensation - there is no hard feeling or weird energy.
A clear scope helps you protect your boundaries with integrity. And it's not just for you.
If you spend you time and energy doing "extra" work for one single client without being fairly compensated, you are unable to devote your attention to clients who are actually paying you for your work. The quality of your work suffers, and how is it fair to those clients who are actually paying you for your work and respect your boundary?
Also consider this: if you keep "throwing things in" without being compensated, you will get resentful about your work and this energy will poison your business and relationship with your other clients.
Scoping Is Not Rocket Science
Sure, I used to bang out 50-page scope documents on a weekly basis for projects worth hundreds of thousands of dollars. But you don't have to do that.
Posted in: business
