Sunday 2 September 2018

No-Cost Ways to Positively Grow Your Business

You will get all you want in life if you help enough other people get what they want. Zig Ziglar

In a financially-strapped economy like this one, a common response to suggestions to grow business is negative.

"I can't afford to advertise."

"I have to cut marketing expenses."

We focus on what we can't do.

Will that grow your business?

What would it cost you to follow Zig Ziglar's advice to positively grow your business?

Here are 3 no-cost ways to positively grow your business by helping others get what they want:

Greet with a Welcoming Smile

Ever watched one person yawn and within seconds everyone else in the group is yawning or stifling one?

Shawn Achor in his fantastic book, The Happiness Advantage, says that happens because our brains have mirror neurons that fire back what we receive. A yawn prompts a yawn...

...and a smile elicits a smile.

A smile at the door of your business begins the creation of a positive experience for your guests. That smile means they will likely smile back and so starts a delightful conversation that climaxes in a purchase today that leads to a relationship tomorrow that increases her lifetime value to your business in real dollars.

What that customer really wants is someone who opens the door to helping her find what she wants for her family, her friend's child about to graduate, her car's need of an oil change, etc.

Your greeting smile is invariably returned and invites, "Come in and let's find what you want."

Give a Listening Ear

Jeb Blount in his marvelous book, People Buy You, asks, "Do you take a genuine interest in others?"

In his outstanding book, Lead from the Heart, Mark C. Crowley states, "We must be willing to look at and really see the humanity in every person who works for us."

Connecting with others as human beings is transformational, creating employees, customers, and vendors for life rather than merely "one and done."

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