With the exception of messages in the Spam and Trash folders, Google keeps all your messages for the lifespan of your active account. However, you may still occasionally end up with missing missives. The “Search” function is the quickest way to track down your messages if you know a few key facts like the name, email address or subject line. If that doesn’t work, there are a number of places in your Gmail where your message might be hiding.
Auto-cleaned Folders
Two Gmail folders are regularly cleaned out by Gmail: the Spam folder and the Trash folder. If you manually delete a message from your Inbox, it will end up in the Trash folder. The contents of both folders are deleted every 30 days, but you can manually clean these folders as often as you wish. It’s also a good idea to check the Spam folder every week for any mislabeled messages, so you don’t miss anything important.
Archive
If you have thousands of messages and emails to wade through and just want a fresh start, the Archive button at the top of Gmail allows you to store away those messages and clear your Inbox. The Archive button is marked by an icon of a folder with a down arrow on it, and will only be visible when at least one message is selected. Anything archived will be out of sight, but not out of mind. If you need to pull up a message from the Archive, just click on the “All Mail” link in the side menu and everything will appear.
Divided Inbox
Google has introduced a tabbed inbox, which sorts your email before you see it. The three tabs include “Primary,” which calls up messages sent to you directly; “Social,” which includes all email sent from social media networks, like Facebook notifications, LinkedIn endorsements, or re-tweets on Twitter; and “Promotions,” which include bulk emails and newsletters from companies. If you can’t find an expected message in the Primary tab, check the other two as well as the Spam folder. If you find it, you can always drag the message over to Primary, and any further messages from that sender will show up in the right place.
Deletion
Gmail has a manual delete function that allows you to remove messages permanently. Check the box to the left of any email you wish to delete and click the Delete button, which is marked by a small trash can icon. Google won’t delete the contents of your Inbox, but if your account is hacked, the intruder may destroy all your stored messages while erasing his tracks. Always keep your Gmail security contact information up to date and back up critical messages to your hard drive.
Auto-cleaned Folders
Two Gmail folders are regularly cleaned out by Gmail: the Spam folder and the Trash folder. If you manually delete a message from your Inbox, it will end up in the Trash folder. The contents of both folders are deleted every 30 days, but you can manually clean these folders as often as you wish. It’s also a good idea to check the Spam folder every week for any mislabeled messages, so you don’t miss anything important.
Archive
If you have thousands of messages and emails to wade through and just want a fresh start, the Archive button at the top of Gmail allows you to store away those messages and clear your Inbox. The Archive button is marked by an icon of a folder with a down arrow on it, and will only be visible when at least one message is selected. Anything archived will be out of sight, but not out of mind. If you need to pull up a message from the Archive, just click on the “All Mail” link in the side menu and everything will appear.
Google has introduced a tabbed inbox, which sorts your email before you see it. The three tabs include “Primary,” which calls up messages sent to you directly; “Social,” which includes all email sent from social media networks, like Facebook notifications, LinkedIn endorsements, or re-tweets on Twitter; and “Promotions,” which include bulk emails and newsletters from companies. If you can’t find an expected message in the Primary tab, check the other two as well as the Spam folder. If you find it, you can always drag the message over to Primary, and any further messages from that sender will show up in the right place.
Deletion
Gmail has a manual delete function that allows you to remove messages permanently. Check the box to the left of any email you wish to delete and click the Delete button, which is marked by a small trash can icon. Google won’t delete the contents of your Inbox, but if your account is hacked, the intruder may destroy all your stored messages while erasing his tracks. Always keep your Gmail security contact information up to date and back up critical messages to your hard drive.